Monday, June 8, 2026

Why Can't I Clean My Window?!?!

There are many different answers to this question.  First and most likely being that your Insulating Glass Unit or IGU has failed.  Meaning the seal has lost its integrity and water vapor has come inside of the two panes.  At first this condenses as a fog.  It appears like the window is plain wet.  Then in time the water will chemically etch the inside surface leaving a white haze.  When it happens to an IGU with a low e film, colored spots might appear first.  Or a type of colored haze.  Which is usually pink but can take on other colors depending on the chemistry of the low e coating.  When an IGU first loses its integrity the window will remain clear as thougyh there isn't a problem.  There is a product which can be sprayed on the glass that will "freeze" the glass and cause any water vapor on the inside to condense on the glass.  This will show up what otherwise cannot be detected.  Most windows have at least a one year warranty.  My suggestion is to check the warranty first to see if you can get a free replacement.  At least of the IGU.  The warranty usually does not include the work of removing the window.  There are windows you can buy that can easily be removed.  Both casements and double hungs.  Then all you need do is bring them to a glass company for replacement of the IGU.

Second you might have staining from hard water spots.  Most people cannot identify this as a stain. They think that something is wrong with the window.  But not true.  The spots usually come from the garden hose.  Your local hardware store sells a product that you connect to your garden hose to clean your windows from the ground.  No ladders needed!  But the water left behind as water drops becomes hard water spots. Drops become spots.  The spots are based on silicates and cannot be removed with windex or any other store bought cleaner.  But will have to be professionally removed with a special product.  Another phase of Glass Smart develops products to remove and protect against this type of stain.  Especially if the spots have come from sprinklers.  Unless you remove the sprinklers the spots will be back.  Here is a picture of one of the compounds developed by Glass Smart.  You can see how smooth and thick it is.



Third someone might have used a product based on a chemical that etches glass.  This is usually hydrofluoric acid.  But there are several other common chemicals too that will react with glass surfaces.  The trained eye coupled with the right tests can easily determine whether your window(s) have been etched.

Fourth someone in the past might have sprayed insecticide on a nearby tree that got onto your window(s).  Or someone might have used a siloxane concrete/brickwork hydrophobic sealant that ran down over the windows.  Once cured it actually forms a covalent bond with itself and with the window glass.  You will not be able to wipe it off with anything.  The windows will have to be restored by means of a superabrasive compound and rotary polishing machines.

Fifth even pure water from a powerwash or rain can run down over a stucco surface and onto windows without a top drip edge, leaving deposits from the stucco.  In less than thirty minutes such a stain will not come off  with any store bought product.

Sixth but not last, windows can be very badly stained by steel/iron frames.  These frames become rusty with age and leach out rusty deposits that lock into the pores of the glass.  The more rough the glass the more prone it is to hold onto any type of stain.  Such stains are usually black and white if they are on ordinary glass.  But become quite colorful if they form on a low e coating on the weather surface of a window.  Check out this.


Stains from an iron window frame that have formed on a first surface low e factory coating.  The colors are the giveaway that they have formed on a low e surface.




This is an example of hard water spots caused by a sprinkler system.


This is an example of a micrograph of a glass surface showing how rough ordinary window glass is on a microscopic scale!  This is exactly why stains will "stick" to it.  Also why it should be sealed with a nano-ceramic coating.  Especially after it has been restored/polished.  I can give you a quote on restoration and a nano-ceramic coating.

By Henry Grover Jr.

Text 6034989474






Monday, June 1, 2026

Building A Relationship With General Contractors

Investigative Inspections are only one facet of my business Glass Smart Services.  Some of the other services are window cleaning, surface restoration, and nano-ceramic hydrophobic coatings.  Which are performed on a wide range of different surfaces.  These are acrylic, polycarbonate, metallic alloy thin films, and polyester surfaces. 

There are many different professionals and buiding owners that I have worked for over the years.  All of which I have served in a variety of different ways.  Sometimes just a single service such as window cleaning or a combination of a few such as investigative inspections, window cleaning, and stain removal/surface restoration.  Window Cleaning and Inspections should always be bundled together.  The goal is to form a relationship with a group of general contractors/home builders that I can work with on their buildings.  

The most important phase of any job is the window cleaning.  Because most of the inspection work is done during the window cleaning.  Which should be done when the construction is done.  Then if there is anything that needs to be addressed it can be done at this time.  The ideal process should be to inspect the windows before they are put in storage waiting for installation.  After they are installed.  Then the final full inspection after the windows have been cleaned.  

If you already have a window cleaning company that you trust just let me talk to them to see if they want to work with me.  I can give them the tools they will need to inspect.  Along with other services.  If they decide to get involved on this level.

Another matter that should be addressed is to work on educating certain other subcontractors who could out of simple ignorance create problems such as scratched glass, stains from power washing, concrete sealant run down, concrete or weld splatter, and many other types of damage.  

The goal of the General is to have mostly the same subbers for each job.  This makes quality control much easier.  It also makes it easier for me to help prevent any damage to your windows at every job.

Henry Grover Jr.

6034989474

henrygrover222@gmail.com 



Why Can't I Clean My Window?!?!

There are many different answers to this question.  First and most likely being that your Insulating Glass Unit or IGU has failed.  Meaning ...